Welcome to packmyjourney.com (“packmyjourney,” “we,” “us,” or “our”). We operate the website www.packjourney.com (the “Site”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy or our practices with regards to your personal information, please contact us at media@seventyninedigital.in
This Privacy Policy governs the privacy policies and practices of our website and our services. Please read our Privacy Policy carefully as it will help you make informed decisions about sharing your personal information with us.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the Site, or otherwise when you contact us.
A. Personal Information Provided by You
The personal information that we collect depends on the context of your interactions with us and the Site, the choices you make, and the products and features you use. The personal information we collect may include the following:
Contact Data: Name, email address, postal address, phone number, and other similar contact data.
Business Data: Company name, job title, and business website URL.
Credentials: Passwords, password hints, and similar security information used for authentication and account access (if applicable).
B. Information Automatically Collected
We automatically collect certain information when you visit, use, or navigate the Site. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as:
Log and Usage Data: IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Site, and other technical information.
Cookies and Tracking Technologies: We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.
3. How We Use Your Information
We use personal information collected via our Site for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.
We use the information we collect or receive:
To send you administrative information: We may use your personal information to send you product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
To fulfil and manage your orders: We may use your information to fulfil and manage your orders, payments, returns, and exchanges made through the Site.
To deliver targeted advertising: As a digital marketing agency, we may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
To request feedback: We may use your information to request feedback and to contact you about your use of our Site.
To protect our Services: We may use your information as part of our efforts to keep our Site safe and secure (e.g., for fraud monitoring and prevention).
4. Sharing Your Information
We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfil business obligations. We may process or share your data that we hold based on the following legal basis:
Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
Vendors, Consultants, and Other Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts).
Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
5. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. You can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site.
6. Third-Party Websites
The Site may contain advertisements from third parties that are not affiliated with us and which may link to other websites, online services, or mobile applications. We cannot guarantee the safety and privacy of data you provide to any third parties. Any data collected by third parties is not covered by this privacy policy. We are not responsible for the content or privacy and security practices and policies of any third parties.
7. Data Retention
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
8. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
9. Your Privacy Rights
In some regions (like the European Economic Area and India), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the contact details provided below.
10. Updates to This Policy
We may update this privacy policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.
